At Flowerwala.pk, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

  • Personal Information: Name, phone number, email address, delivery address, and payment details when you place an order.
  • Non-Personal Information: Browser type, device information, and browsing patterns to improve your experience on our website.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders efficiently.
  • Communicate order confirmations, updates, and promotions.
  • Improve our website, products, and services.
  • Prevent fraudulent or unauthorized transactions.

3. Sharing Your Information

  • We do not sell or rent your personal information to third parties.
  • Your information may be shared with trusted delivery partners to ensure smooth delivery of your orders.
  • Legal authorities may access your data if required by law.

4. Cookies and Tracking

  • Our website may use cookies to enhance user experience, remember your preferences, and analyze traffic.
  • You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

  • We implement industry-standard security measures to protect your personal information.
  • While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

7. Children’s Privacy

  • Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from them.

8. Changes to This Privacy Policy

  • We may update this policy from time to time. Updates will be posted on this page with the revised date.

9. Contact Us
For questions or concerns regarding privacy, please contact us:
Phone: +92 312 2733 384
Email: Info@flowerwala.pk
Address: Shop No# B-21, Main Tariq Rd, opposite Bahria Town Tower, Block 2 PECHS, Karachi, 75210