Terms and Conditions – Flowerwala.pk
Welcome to Flowerwala.pk! By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. General
Flowerwala.pk provides flowers, gifts, cakes, and related delivery services in Karachi.
By placing an order, you agree to comply with these terms and any applicable laws.
2. Orders
Orders can be placed through our website, email, or phone.
All orders are subject to availability. We reserve the right to refuse or cancel any order for reasons such as stock unavailability, technical errors, or fraudulent activities.
3. Pricing and Payments
Prices listed on the website are in PKR and include applicable taxes.
Payments can be made via available online payment methods or cash on delivery (COD).
Orders will not be processed until payment is confirmed.
4. Delivery
We deliver across Karachi. Delivery times may vary depending on location and order type.
Flowerwala.pk is not responsible for delays due to traffic, weather conditions, or other unforeseen circumstances.
It is the customer’s responsibility to provide accurate delivery details.
5. Refunds and Cancellations
Refunds and cancellations are governed by our Refund Policy. Please refer to it for details.
6. Product Quality
We ensure that flowers, gifts, and cakes are delivered fresh and in good condition.
Perishable items cannot be refunded once delivered unless damaged or incorrect.
7. Intellectual Property
All content on the website, including images, text, logos, and designs, is the property of Flowerwala.pk and protected by copyright laws.
Unauthorized use or reproduction of content is prohibited.
8. Limitation of Liability
Flowerwala.pk is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
Our liability is limited to the purchase price of the product in question.
9. Privacy
Customer information is collected and used in accordance with our Privacy Policy.
10. Changes to Terms
Flowerwala.pk reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting on the website.
11. Governing Law
These terms are governed by the laws of Pakistan, and any disputes will be subject to the jurisdiction of courts in Karachi.
12. Contact Us
For any questions or concerns regarding these terms, please contact us:
Phone: +92 312 2733 384
Email: Info@flowerwala.pk
Address: Shop No# B-21, Main Tariq Rd, opposite Bahria Town Tower, Block 2 PECHS, Karachi, 75210